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Media process error

Replies: 11

Media process error

Posted: 1506645336000
Classification: Query
Like many others, my tree has not has a successful sync since late June. I have used the "chat" many times and seem to get a new "try this" every time. Nothing has worked. My tree hangs (for hours) on the last "Analyzing citation media". I'm wondering if it is related to the process error (see attached file). Is there a way to figure out which media item is causing the process error?
Attachments:
SubjectAuthorDate Posted
Kurt Luley 1506645336000 
David Abernat... 1506648110000 
Chris Fuchser 1541393850000 
BurgessDonnel... 1541437146000 
Stacy Jo Stan... 1548126216000 
Karen J Norma... 1556394344000 
keithnuttle 1562616648000 
David Thomson 1562718694000 
james_secan 1552239894000 
AbbyKatNZ 1552428944000 
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