Message Boards > Topics > Genealogy Software > Family Tree Maker software


Subject: Re: FTM 2010 trouble installing
Author: AnnetteDaley
Date: Tuesday, 27 April 2010
Classification: Query

Hi Russ,
I am trying to install FTM 2010 on my new computer. I am using Windows 7 home Premium and have Norton 360 security running.

The installation stalls completely at a point - C:\...\Family Tree Maker 2010\Backgrounds\Arch de Triompne.jpg. It will not cancel or close and the only way I can move on is to eject the disc. I then get an Error 1603 message.

I have read through a number of the solutions offered on this board as well as on other sites but, to an amateur like me, they don't make much sense. Several recommend installing as Administrator but I have not been able to find how to do this. Windows 7 seems very different to XP which was my previous operating system.